Shipping policy

At Anastasia Ellen, we’re committed to making sure your order reaches you quickly and securely. we strive to deliver a seamless shopping experience.

Processing & Shipping Time

All orders are processed within 1 business day.
Once processed, your order will be shipped and delivered within 3 business days.
You will receive a confirmation email with tracking details as soon as your order is dispatched.

Shipping Rates

Standard shipping is available at checkout.
Final shipping costs will be calculated based on your delivery location and order weight.

Shipping Coverage

We currently ship nationwide. International shipping options will be announced soon.

Premium Packaging (Anastasia Collection)

Orders from the Anastasia line are shipped in exclusive, premium packaging to give you a luxury unboxing experience.

Ellen Collection Shipping

Orders from the Ellen line are shipped in eco-friendly, budget-conscious packaging to help us keep prices affordable.

Delays & Exceptions

While we strive to meet our 3-day delivery promise, delays may occur due to unforeseen issues with our courier or adverse weather conditions.
If your order is delayed, our team will notify you promptly via email.

Tracking Your Order

Once shipped, you can track your package through the tracking link provided in your email.

Questions?
If you have any questions about your order or shipping, please contact us at support@anastasiaellen.com